5
49 S Pleasant St, Amherst, MA 01002, USA
Amherst, Massachusetts 01002
+1 413-256-6217

Great collection of vintage stringed instruments. Tony is a nice guy, who gave me options on a repair/set-up, and was willing to work within my limited budget. Job was done on time.

Beautiful instruments abound! They have a wonderful selection of violins, guitars, mandolins, ukeleles, banjos, etc. Highly knowledgeable salespeople and luthiers, too.

The Fretted Instrument Workshop was a nasty, abusive experience, the worst I have had in any music store in my life. I went to this store several years ago. I had a cello with a bow, and I needed a protective sleeve for my bow. I was with my partner, and we waited for a half hour while the two owners disappeared in the backroom, supposedly looking for a sleeve. When they finally emerged, the owner offered me a flimsy plastic bag. He said, with a smirk on his face, "you have a cheap Chinese cello, so this would be good enough." When I rejected this solution, he became belligerent, insulting and downright abusive. It was the worst experience I've ever had at a music store. When I shared this with other musicians in the Valley, they confirmed that they had the same experience at this store, or knew people who did. They confirmed that Fretted Instrument Workshop had a reputation for having an abusive attitude towards their customers. This was several years ago before publicly reviewing businesses on the internet became a regular practice. Don't go to this store; it's not worth it. You can find the same quality instruments elsewhere. If you do go, be prepared to battle the insults and belligerence of the sales people and owners.

good place. decent selection. open, friendly approach.

Amazing collection of guitars, banjos, and mandolins, excellent repair services, custom string assortments.

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Fretted Instrument Workshop — Electronics Store in Amherst

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Fretted Instrument Workshop

Electronics Store at 49 S Pleasant St, Amherst, MA 01002, USA. Here you will find detailed information about Fretted Instrument Workshop: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Closed
  • Tuesday
    10:00 AM – 6:00 PM
  • Wednesday
    10:00 AM – 6:00 PM
  • Thursday
    10:00 AM – 6:00 PM
  • Friday
    10:00 AM – 6:00 PM
  • Saturday
    10:00 AM – 5:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Massachusetts
Address:
49 S Pleasant St, Amherst, MA 01002, USA.
City:
Amherst
Postcode:
01002

About Fretted Instrument Workshop

Fretted Instrument Workshop is a US Electronics Store based in Amherst, Massachusetts. Fretted Instrument Workshop is located at 49 S Pleasant St, Amherst, MA 01002, USA.


Please contact with Fretted Instrument Workshop using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Fretted Instrument Workshop opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Fretted Instrument Workshop

  • Cameron
    Added 2014.12.10
    Great collection of vintage stringed instruments. Tony is a nice guy, who gave me options on a repair/set-up, and was willing to work within my limited budget. Job was done on time.
  • Riley
    Added 2014.08.01
    Beautiful instruments abound! They have a wonderful selection of violins, guitars, mandolins, ukeleles, banjos, etc. Highly knowledgeable salespeople and luthiers, too.
  • Jeremiah
    Added 2014.04.19
    The Fretted Instrument Workshop was a nasty, abusive experience, the worst I have had in any music store in my life. I went to this store several years ago. I had a cello with a bow, and I needed a protective sleeve for my bow. I was with my partner, and we waited for a half hour while the two owners disappeared in the backroom, supposedly looking for a sleeve. When they finally emerged, the owner offered me a flimsy plastic bag. He said, with a smirk on his face, "you have a cheap Chinese cello, so this would be good enough." When I rejected this solution, he became belligerent, insulting and downright abusive. It was the worst experience I've ever had at a music store. When I shared this with other musicians in the Valley, they confirmed that they had the same experience at this store, or knew people who did. They confirmed that Fretted Instrument Workshop had a reputation for having an abusive attitude towards their customers. This was several years ago before publicly reviewing businesses on the internet became a regular practice. Don't go to this store; it's not worth it. You can find the same quality instruments elsewhere. If you do go, be prepared to battle the insults and belligerence of the sales people and owners.
  • Benjamin
    Added 2013.12.14
    good place. decent selection. open, friendly approach.
  • Hannah
    Added 2013.12.12
    Amazing collection of guitars, banjos, and mandolins, excellent repair services, custom string assortments.
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