To share some background information, I have been coming to Cushman at least once a week for 2.5 years. I am a graduate student at UMass Amherst and I regularly come here to order food and work.
Some of the best breakfast food in Amherst! Love that it's served until 3 daily and I have never had a bad food experience here. It can get every busy in the morning and during the weekend so plan ahead
Also, after I left my friend, the woman who asked us to move the 3 times, proceeded to spray cleaner on my friend's laptop and her face. Shockingly terrible service.
As a warning to others, if you want to be left alone while taking up a four person table make sure you are one middle-aged man or two older women at a booth and you will be guaranteed not to get asked to move while eating your breakfast. Heartbroken, I won't be returning to my favorite spot for a while.
Always a wonderful experience. Delicious foods - anything with egg and potato combo is spectacular. The best coffee anywhere. Outdoor seating is especially nice in spring when forsythia blooms against the old blue siding. And the train runs past!
However, today for the first time I had a off-putting experience, very uncharacteristic of my favorite spot to work. To elaborate, I came in early and ordered food and was working on my laptop at the four person table near the outlet in the middle of the restaurant. About 10 minutes after I was served my food, I was politely asked to consolidate my belongings to one table ( I had my coat and backpack on the chair next to me). Fine. Totally understandable. However, my friend arrived a few minutes later, ordered food and sat diagonally from me at the same table so she had enough room to comfortably eat her breakfast. Again, about 10 minutes into her eating her breakfast, we were both asked to condense into one table. We agreed, and said as soon as we were done eating. Yet, a few moments later, we were told by the same person to move immediately. This is not how regular customers should be treated, REGARDLESS, of how busy the restaurant is. I could understand if we didn't order food and were taking up the entire table but we were in the middle of EATING. Additionally, there were people around in other booths in groups of two that were NOT asked to move.
Needless to say, we are both extremely dissatisfied with our experience this morning and will probably not be returning and will spend our money elsewhere.
Great coffee beverages. Fantastic Sam Bridges. Fun atmosphere. Love it!
Very disappointed. Went to the takeout counter here for lunch and was told it would be over a 30 minute wait for a sandwich. When I expressed my surprise, the employees simply replied, "It's Sunday. Have a granola bar while you wait."
Cushman Market Cafe is a US Cafe based in Amherst, Massachusetts. Cushman Market Cafe is located at 491 Pine St, Amherst, MA 01002, USA.
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