Bad customer service. The staff in this office have did not transfer me to the correct party on the telephone when I asked for it. Furthermore, I left notes to my office representative to call me back and he never called me, he even told me he would call me for an issue we had. I had to call back 4 times to know that my problem cannot be resolved and I couldn't even speak to my representative. Really disappointed.
I came in here with an important errand, and they helped me right away. The lady at the desk even spoke to us in Spanish when she heard us speaking! Impressive.
Excellent staffing at this branch, particularly at the management level.
I work for a local business near TD Bank in Amherst and I have to do deposits for them. It is actually a pleasure to go in there and see everyone working there but what prompted me to actually write a review is that I needed help with something other than a deposit. Shelby took her time, and found the answer to a large transaction for me. She is an excellent employee, and because of her I want to switch my personal banking to TD Bank.
Helpful service. Bank has ATM and people are friendly.
Td Bank is a US Bank based in Amherst, Massachusetts. Td Bank is located at 243 Triangle St, Amherst, MA 01002, USA.
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